Shipping & Policy
1.Shipping Information:
-Orders are usually processed within 1–2 business days after confirmation.
-Delivery usually takes 3–7 business days, depending on your location and courier service
-Shipping charges may vary based on order value, location and current offers.
-Once your order is shipped, tracking details will be shared through WhatsApp.
2.Return & Replacement Policy:
Perfume and perfume oils are personal care products, so opened or used products cannot be returned.
Replacement is available only if:
Wrong product received
Damaged or leaked product received
Missing item in package
Please contact us within 24 hours of delivery with clear photos or an unboxing video.
3. Cancellation Policy:
Orders can be cancelled only before they are packed or shipped.
Once the order is shipped, cancellation may not be possible.
4.Need Help?:
For shipping, order or replacement support, contact us:
WhatsApp: +91 78018 68018
Email: info@roohmantra.in
